Shipping Information
We make every effort to get your order shipped out as soon as possible, and in the most affordable packaging available. Most fabric/notion orders are shipped within 3 working days. However, during peak times and sales this may take up to 5 working days. If you require special shipping instructions, please contact us.
IMPACTS FROM US TARIFFS
Due to the ever changing nature of the US Tariffs there may be impacts to the shipping timeframes. Australia Post is working with a third party to provide assistance with sending to the US, however it is in it's early stages and there have been shipping delays. IF payable tariffs will be charged at checkout.
Printed patterns and Marti Michell templates are tariff free as they are made in the US.
DOMESTIC SHIPPING RATES
We use Australia Post Flat Rate Satchels which includes free tracking for all orders in Australia. As of 17 February 2021 we are using flat rate prices on shipping. Shipping will be calculated at checkout. We can no longer guarantee express shipping due to Postal Service changes. Our shipping partners have advised that express parcels will get priority, but that this may not fall within normal express delivery parameters.
All items ordered within Australia are shipped within Australia via Australia Post. Delivery via Australia Post usually occurs within 5 to 7 working days.
INTERNATIONAL SHIPPING RATES
Impacts of Tariffs, Customs or Duties
We are not responsible for the paying of tariffs, customs or duties. It is the responsibility of the importer (purchaser). We will not refund for items that are returned due to the non-payment of tariffs, customs or duties.
We use Australia Post International Post Standard which includes free tracking. We cannot guarantee tracking updates as these are provided by a third party.
We ship globally and postage rates are calculated at checkout.
If you would like to discuss any of this information or request a quote please contact us.