Shipping policy
SHIPPING INFORMATION
We make every effort to get your order shipped out as soon as possible, and in the most affordable packaging available. Most fabric/notion orders are shipped within 3 working days. However, during peak times and sales this may take up to 7-10 working days. If you require special shipping instructions, please contact us.
DOMESTIC SHIPPING RATES
As of 17 February 2021 we are using flat rate prices on shipping that includes tracking. Shipping will be calculated at checkout.
ALL ITEMS ORDERED WITHIN AUSTRALIA ARE SHIPPED WITHIN AUSTRALIA VIA AUSTRALIA POST. DELIVERY VIA AUSTRALIA POST USUALLY OCCURS WITHIN 5 TO 7 WORKING DAYS.
CONTINENTAL USA INTERNATIONAL SHIPPING RATES
Impact of Tariffs, Customs or Duties
We are not responsible for the paying of tariffs, customs or duties. It is the responsibility of the importer (purchaser). We will not refund for items that are returned due to the non-payment of tariffs, customs or duties.
NON CONTINENTAL USA INTERNATIONAL SHIPPING RATES
We use Australia Post International Post Standard which includes free tracking. We cannot guarantee tracking updates as these are provided by a third party.
We ship globally and postage rates are calculated at checkout.
If you would like to discuss any of this information or request a quote please contact us.